vTiger CRM is an easy to install, open source CRM (Customer Relationship Management) solution. It provides rich UI, reports, sales-management, inventory-management,etc.

vTiger CRM provides a complete set of CRM capabilities, such as

• Sales Force Automation - Lead Management, Account and Contact Management, Opportunity Management, Sales Quotes
• Customer Support and Service - Trouble Tickets, Knowledge Base, Customer Self Service, Online Knowledge Base
• Marketing Automation - Campaign Management, Mass Mailing, E-mail Templates, Mail Merge Templates
• Inventory Management - Products Catalog, Price Books, Vendor Management, Purchase Orders, Sales Orders, Invoices
• Activity Management - To Dos, Meetings and Calls, Recurring Events, Shared Calendar, Activity History, E-mail Notifications, Notes
• Productivity Add-ons - Email Client, Outlook Plug-in, Office Plug-in, Thunderbird Extension, Customer Portal, RSS Feeds
• Reports and Dashboards - Key Metrics, Customizable Reports, 20 Pre-built Reports, 20 Pre-built Dashboards, Report Folders
• Product Customization - Custom Fields (10 different data objects), Pick Lists, Custom List Views, Drag and Drop Modules, Currency customization
• Security Management - User Management, Profiles, Roles, Groups, Organization-level Access Control

vTiger CRM provides many extensibility and customization features to enable your CRM solution to meet the needs of your business. In cases where you need new functionality to be added, the vtiger team provides customization services to meet the need.

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